Privacy Policy

https://www.priscillamakopa.com/contactThis website is operated by Priscilla Makopa Coaching Limited (“I”, “me”, “my”).

I am committed to protecting your privacy and handling your personal data transparently and securely.

1. Data Controller

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is:

Priscilla Makopa Coaching Limited

Company No. 15359320

Registered office: 125 Ploverdale Crescent, Kingswinford, England, DY6 8XU

2. Personal Data I Collect

I may collect and process the following personal data:

Name
Email address
Phone number (if provided)
Address (if provided)
Payment information (processed securely via third-party providers)

I collect this data when you:

Sign up to my email list
Complete a contact form
Purchase a product or service
Interact with the website

3. How I Use Your Data

I use your personal data to:

Provide and deliver services
Communicate with you
Process payments and manage orders
Send marketing communications (where consent is given)
Improve my services and website
Maintain security and prevent fraud

4. Legal Basis for Processing

Under UK GDPR, I rely on the following lawful bases:

Consent – where you opt in to marketing
Contract – where processing is necessary to deliver services
Legitimate interests – to operate and improve my business
Legal obligations – where required by law

5. Marketing

If you opt in, I may contact you by email about services, updates, and offers.

You can unsubscribe at any time by:

Clicking the unsubscribe link in any email
Contacting me via the website

If you are an active client, you may still receive essential service-related communications.

6. Sharing Your Data

I do not sell your personal data.

I may share your data with trusted third parties where necessary, including:

Payment processors (e.g. Stripe)
Email marketing providers
Website and hosting platforms (e.g. Kajabi)
Analytics providers (e.g. Google Analytics)

These providers process data in accordance with applicable data protection laws.

I may also disclose data where required by law or to prevent fraud.

7. Data Security

I take appropriate technical and organisational measures to protect your personal data, including:

Secure systems and platforms
Restricted access to data
Encryption where applicable

However, no internet transmission is completely secure, and I cannot guarantee absolute security.

8. Data Retention

I retain personal data only for as long as necessary to:

Fulfil the purposes it was collected for
Comply with legal, accounting, or regulatory requirements

9. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict processing
Object to processing
Request data portability

To exercise your rights, please contact me via the website.

I may request proof of identity before processing your request.

10. Cookies

This website uses cookies and similar technologies to:

Improve functionality
Analyse website traffic
Personalise user experience
Support marketing activity

11. Cookie Consent

When you first visit the website, you will be given the option to:

Accept cookies
Reject non-essential cookies
Customise your preferences

You can update your preferences at any time via the “Cookie Settings” link in the website footer.

12. Types of Cookies Used

Necessary Cookies

Essential for the website to function properly

Functional Cookies

Enable personalised features and preferences

Analytics Cookies

Help analyse website usage (e.g. Google Analytics)

Marketing Cookies

Used for advertising and tracking (e.g. Meta/Facebook Pixel)

13. Managing Cookies

You can manage cookies through:

The cookie settings tool on this website
Your browser settings

Disabling cookies may affect website functionality.

For more information, visit:

https://ico.org.uk/for-the-public/online/cookies/

14. Third-Party Links

This website may contain links to third-party websites.

I am not responsible for their content or privacy practices.

15. Contact

If you have any questions about this Privacy Policy or your data, please contact me via the website contact form - https://www.priscillamakopa.com/contact

16. Changes to this Policy

I may update this Privacy Policy from time to time.

The latest version will always be available on this page.